The technician came by today to see if the mio problem can be resolved. We are still plagued by the same problems with home phone; can receive calls, then cannot, can make outgoing, then cannot. The phone worked for a while today & this evening after dinner, we checked. Can receive but cannot make outgoing.

So I call the tech helpline & told them not to go through the same old routine again ; turn off modem, turn on modem, is the green light for dsl on , is it flickering, are there filters etc etc etc. We wanted to speak to someone senior. But before that the officer asks us what is our house phone brand. And we were so rudely surprised to hear that analog phones cannot be used for mio & that it has to be digital. To top it off, must be a brand & model compatible to mio !! What the fuck ????? How come we weren't told in the first place !!!

So we send an email off to singtel (with cc to stforum) explaining the whole situation from when we got our modem on 30 March till now. And we asked them to be transparent about the do's, do not's, can, cannots etc etc etc of mio. Why was this never ever told to us when we signed up, actually before we signed up, during the 3 or 4 calls to the helpline & when the technicians came. Or do they not know & only recently discovered this ??? Why should I have to change my home phone to accomodate mio when it should be designed to accomodate the consumer ??? I will wait to see what singtel has to say.

Another annoying thing is that they have no email address for feedback. Its those feedback forms & accepts only 850 characters. My email far exceeds that so I sent to their corp comms department instead. How to give feedback in so few words ????? Or maybe it is so designed such that they don't give us a chance to properly complain. Wah liao !!!!!!!

On a happier note, we had dinner to celebrate mother's day with my mum, godma & aunt with the spouses & kids. Was also to celebrate godma's birthday. Seafood lah & shiok as usual. Makan too much as usual too. The place was crowded, everyone doing the mother's day thing. Kids gave chocolates to all the mums & we bought a cake to celebrate the two occasions.

Ryan got a new ipod nano from my godpa. So bladdy lucky ! 8 gig some more ! Not even his birthday or christmas etc. And my shuffle is sooooo pathetic compared to his lol. But I still love it cos its cute & cos its from hubby & the kiddos for mother's day. Hubby said he will swop our 2-gig nano with ryan's lololol. Better that he falls & crushes the old one than the new lolol. Told him better to get a protection case cos he damaged his previous nano when it was in his pocket & he accidentally fell, landing on that particular pocket. Sigh...so sayang.

On an even happier note, my mum passed me my book, Roots. It was published in 1977. I think I have a lot of books in my mum's storeroom older than the kids lolol.

Lament for the day : mio still sux !!!!

And why can't I edit settings to change book I am browsing.